ABOUT
It Specialist & QA Engineer
I am an IBM Certified IT Specialist, Software Quality Assurance (QA) Tester, and Technical Support professional providing remote digital solutions for global projects from Istanbul, Turkey.
What I Do: > Through platforms like Upwork and in collaboration with global partners like Tester Work, I deliver end-to-end IT support and rigorous software testing services. I specialize in executing functional and localization tests for Android-based applications, ensuring a seamless user experience across different markets. From diagnosing complex technical issues (troubleshooting) to configuring IBM-standard workstation setups, I ensure that every system I touch runs flawlessly.
What Makes Me Unique: > My approach is defined by a rare blend of technical precision and user-centric analysis. Having successfully identified critical bugs for Fortune 500 tech giants with a 100% acceptance rate, I don't just find errors—I provide deep technical insights through ADB Logcat and Rageshake protocols to help developers fix them faster. Whether it’s securing a cloud network or auditing a next-gen AI assistant, I bridge the gap between complex infrastructure and the final user experience.
SKILLS
Areas of Expertise
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Microsoft Windows
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Microsoft 365
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Cybersecurity
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Quality Assurance
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Cloud Computing
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Home Office & Small Business Networking
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Network And Cloud Security
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Technical Support
March 2026
IT Support Specialist (IBM Professional Case Studies)
IBM
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Advanced Troubleshooting: Diagnosed and resolved complex hardware, software, and peripheral issues in Windows ecosystems using IBM’s systematic methodology.
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Cloud Infrastructure & Network Management: Successfully managed enterprise infrastructure scenarios by configuring VPCs, IAM policies, and Firewall rules on IBM Cloud.
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End-to-End System Management: Completed hands-on case studies on network protocols, including SOHO network setup, VPN configuration, and proxy server management.
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Cybersecurity & Incident Response: Successfully simulated end-to-end phishing analysis, session hijacking scenarios, and MFA implementations with a 100% success rate.
December 2025-Present
Freelance QA Test Specialist
Tester Work
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Testing Processes: Conducted comprehensive functional and localization testing for a global tech giant's AI assistant on the Android 16 platform.
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Technical Reporting: Documented critical UI/UX and functional bugs with a 100% acceptance rate using ADB Logcat and Rageshake protocols.
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Quality Feedback: Achieved the highest-tier tester ranking on the platform after receiving "Great job!" feedback from global QA teams.
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Localization Strategy: Successfully completed linguistic accuracy and technical stability audits for the Turkish market during pre-launch closed beta cycles.
WORK EXPERIENCE
LET'S WORK TOGETHER
İstanbul,Turkey