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Volkan Cavus - IBM Certified IT Specialist and Professional Software QA Test Engineer

VOLKAN CAVUS

IT Consultant And
Software Test Specialist

ABOUT

IT Consultant & Software Test Specialist

As an IBM Certified IT Consultant, I help businesses build secure, efficient, and sustainable IT environments. Based in Istanbul, Türkiye, I provide professional IT solutions to businesses across various industries through both remote and on-site support.

From Microsoft 365 and Google Workspace solutions to workstation deployment, IT infrastructure, corporate email security, and technical support, I plan, implement, and manage the IT solutions businesses need to operate securely and efficiently.

My experience in software testing and quality assurance enables me to evaluate systems from both technical and end-user perspectives. With a strong attention to detail and a solution-oriented mindset, I focus on delivering reliable, high-quality, and sustainable technology solutions.

Areas of Expertise

  • ​Microsoft 365

  • Cybersecurity

  • Cloud Solutions

  • Home Office & Small Business Networking

  • Network And Cloud Security

  • Technical Support

  • Software Testing & Quality Assurance

  • Workstation Deployment & Configuration

  • Corporate Email Security ( SPF,DKIM,DMARC )

  • Google Workspace

SKILLS

March 2026

IT Support Specialist (IBM Professional Case Studies)

IBM

  • Advanced Troubleshooting: Diagnosed and resolved complex hardware, software, and peripheral issues in Windows ecosystems using IBM’s systematic methodology.

  • Cloud Infrastructure & Network Management: Successfully managed enterprise infrastructure scenarios by configuring VPCs, IAM policies, and Firewall rules on IBM Cloud.

  • End-to-End System Management: Completed hands-on case studies on network protocols, including SOHO network setup, VPN configuration, and proxy server management.

  • Cybersecurity & Incident Response: Successfully simulated end-to-end phishing analysis, session hijacking scenarios, and MFA implementations with a 100% success rate.

December 2025-Present

Freelance QA Test Specialist 

Tester Work

  • Testing Processes: Conducted comprehensive functional and localization testing for a global tech giant's AI assistant on the Android 16 platform.

  • Technical Reporting: Documented critical UI/UX and functional bugs with a 100% acceptance rate using ADB Logcat and Rageshake protocols.

  • Quality Feedback: Achieved the highest-tier tester ranking on the platform after receiving "Great job!" feedback from global QA teams.

  • Localization Strategy: Successfully completed linguistic accuracy and technical stability audits for the Turkish market during pre-launch closed beta cycles.

WORK EXPERIENCE

CERTIFICATIONS

Global AI Platform - QA & Localization Testing

Performed functional and localization testing for a global tech giant's AI platform. Successfully identified and documented critical UI/UX bugs with a 100% acceptance rate.

PROJECTS

LET'S WORK TOGETHER

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